Since 1999 ...
Computer Network IT Support Serving Mississauga, Brampton, Toronto, GTA
30+ Years of providing IT Support, IT Services & Managed IT to Organizations across the GTA
It’s Time to Contact Us If You:
Are frustrated by slow response, waiting days or weeks for computer support issues to get resolved.
Are getting the sense that you have outgrown your current IT support company’s level of expertise.
Are ready to graduate from the guy you call when something’s broken, to a team of proactive IT professionals.
Are concerned that your data and network may not be as secure as it should be from a cyberattack.
Would like to feel confident in knowing you have a small business IT support services company watching over your computer network on an ongoing basis.
Would like to have a trusted IT advisor to explain options and provide advice on making the most of your IT investments.
All organizations require competent IT support and services. In the rapidly changing world of computer network technology, it can be difficult to keep up to date without the help of IT specialists. You want to implement the best technologies for your unique business needs and budget, but you may not know where to start.
A trusted Managed IT Services Provider can reduce the stress, risk and expense of maintaining your computer network. Just as most of us wouldn’t consider handling legal matters or completing corporate tax returns without the help of professionals, managing your IT systems should likewise be left to IT specialists. With the explosion of ever evolving cyber security risks, the work from home trend, and cloud computing options, managing your computer network has become more complex than ever before.
Let’s talk about your Outsourced IT Support needs
Our free consult can be either by phone or in person and will be with one of our experienced IT professionals. This will not be a sales call but rather a meeting to learn about your IT challenges, share some ideas, and determine if we have the right solutions to resolve those challenges. If you’re not convinced we can be of benefit in some way, we will not take any more of your time. We recognize that sometimes our solutions are the right fit and sometimes they are not.
Why Choose BSC for Your IT Support?
Our IT Support Approach
1. Network Assessment/Audit
We need to know where we’re starting from to know where we’re going, so the first step is to fully understand all aspects of your computer network and systems. Don’t worry about being bogged down trying to gather these details for us. For the most part, we can gather them on our own during a site visit, using our software tools. All data gathered is analyzed and a summary report is prepared including our observations and recommendations (short term, medium term and long term).
On-boarding involves first deploying our monitoring and management software to all Servers, desktops, laptops, printers and other network devices. This is critical for providing us with email alerts should anything on your network start misbehaving. It also allows us quick remote access to any of your computers in order to provide service and gives us remote central management capabilities. The onboarding process typically also includes deploying our integrated virus & malware protection solution plus Windows and third party patch management.
3. Network Optimization
There is typically some initial network cleanup work to be done to ensure everything is set up according to industry best practices. This helps you and us, to feel comfortable that the network is as secure and reliable as it can be.
4. Project Work
The Network Assessment will usually identify some projects recommended for the short, medium or long term. Detailed fixed price quotations are provided for any projects it is agreed should take place in the short term (or longer term for budgeting purposes). If approved, these are carefully planned and executed with minimal disruption to your network in mind.
5. Ongoing Services & Support
Once on-boarded, ongoing monitoring, maintenance, support and service (remote or on-site as required) can begin. Options to request support include phoning our Helpdesk, emailing our support team or simply generating a ticket by clicking on our IT Support Panel icon which can be deployed to your desktop.
6. Regular IT Review Meetings
IT Review Meetings are conducted to review reports on your network health, provide updates on new technologies, keep abreast of what’s happening in your business and to get feedback on how we’re doing.
Just have some initial questions?
Call 905-458-9333 or 1-800-958-2341
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