Current Opportunities
We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service, and knowledge.
We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for a new Senior Network Engineer. If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.
We are a growing Managed Service Provider (MSP) based in Brampton, Ontario, supporting small and mid‑sized businesses across the GTA. Our focus is delivering secure, well‑architected hybrid IT environments, not just fixing tickets.
We are looking for a Senior MSP Engineer who can take ownership of complex environments, lead implementations, and act as a trusted technical advisor to our clients.
The Role
As a Senior MSP Engineer, you will work across multiple client environments, owning the design, deployment, and ongoing improvement of on‑prem, Microsoft 365, Intune, and Azure solutions. This role is ideal for someone who enjoys variety, autonomy, and solving real‑world business problems—not just closing tickets.
You will be a senior escalation point, contribute to standards and best practices, and help mentor junior team members.
You are a powerful communicator and a person who can manage well when the client is in a pickle and needs strong guidance.
Key Responsibilities
Core Engineering & Projects
You’ll have the ability to take on and manage new projects, such as new server upgrades and implementations, and run them from beginning to end. Your organizational skills and project management experience mean you need little oversight or direction, and you always execute flawlessly.
You’re a high-level communicator, able to build relationships with co-workers, small business owners, and executives alike. You can speak techno-babble with your coworkers, but make the most complicated issue easy to understand for any customer. You’re also forward-thinking, able to anticipate your client’s needs as well as the needs of the business.
- Design, deploy, and support Windows Server environments (on‑prem and hybrid)
- Implement and manage Microsoft 365 tenants, including:
- Entra ID (Azure AD)
- Conditional Access
- Microsoft Defender (Identity, M365)
- Design and deploy Microsoft Intune:
- Device compliance & configuration policies
- Application deployment
- Implement and manage Azure infrastructure, including:
- Virtual machines
- Networking (VNets, VPNs)
- Backups and disaster recovery
- Lead client projects such as:
- Server replacements
- M365 migrations
- Security posture improvements
- Hybrid cloud implementations
Client & Team Leadership
- Act as a senior escalation point for complex issues
- Work directly with clients to understand business requirements and recommend solutions
- Assist with documentation, standards, and continuous improvement
- Mentor and support junior and intermediate engineers
- Participate in structured on‑call rotation (no constant after‑hours firefighting)
Required Experience & Skills
Technical
- 7+ years in IT, with significant MSP or multi‑client experience
- Strong hands‑on experience with:
- Windows Server
- Microsoft 365 administration
- Microsoft Intune
- Azure
- Solid understanding of:
- Networking fundamentals (DNS, DHCP, VPNs, firewalls)
- Identity and access management
- Security best practices in SMB environments
- Comfortable working independently and making technical decisions
Professional
- Strong communication skills (you can explain technical topics to non‑technical clients)
- Organized, detail‑oriented, and documentation‑minded
- Calm under pressure and able to prioritize effectively
- Professional, client‑focused mindset
Nice to Have (Not Required)
- Microsoft 365, Security or Intune certifications
- PowerShell scripting experience
- Experience with backup, DR, and ransomware recovery scenarios
- Experience contributing to MSP standards and tooling
What We Offer
- Competitive salary based on experience
- Family Benefits
- Hybrid work environment
- Paid training and certification support
- Lead Engineer / Architect responsibilities
- Stable, professional MSP environment (no chaos culture)
- Opportunity to work on meaningful projects, not just ticket queues
The very best in this role are:
- Customer Focused – the success of your clients is paramount, and you derive tremendous satisfaction from solving an issue or implementing a new solution that will help our customers do better business.
- Technically Advanced – you have terrific experience and knowledge of Microsoft products, from Office to Server. You can diagnose and solve almost any problem, constantly seek to upgrade and improve your skills, and love learning the latest advances.
- Honest and Ethical – you always work in the customer’s best interest, even when that means giving them bad news. You work hard to become a trusted source of expertise, and always work with integrity.
The Details
- Salary range: $90,000-$110,000/year
- Generous benefits package
- Opportunity to work with a dynamic and growing team
- Professional development and training opportunities
This is a full-time permanent position. Hours of work are Monday – Friday, 8:00am – 5:00pm. You’ll work on-call about once a month, but we offer overtime for any extra work you’re required to do during that period.
The expected salary range for this position is $90,000-$110,000/year plus benefits. This is a terrific opportunity for someone who is looking to build a meaningful career in a highly varied and interesting role. We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you.
Qualifications
- Experience configuring and maintaining Windows server infrastructure
- Experience leading, supporting, and mentoring a team of L1 IT technicians
- Experience working as an IT project leader or project manager
- Deep understanding and experience with Microsoft desktop operating systems and applications
- Experience with Office 365 and Hyper-V Virtualization
- You must have access to your own vehicle in order to conduct client site visits
- Microsoft or other certifications an asset
- University degree or college diploma in computer science, software engineering, network/server administration an asset
- Must be a Canadian Citizen or Permanent Resident for necessary security clearance
How to Apply
Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.
We will review applications as they are received and look forward to hearing from you.
Who are we?
We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service and knowledge.
We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for a new Help Desk Technician. If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.
Who are you?
You’re a service oriented, help desk specialist looking to grow your skills and experience with a company that values your contributions. You love helping clients succeed, and ensuring they always receive the best service possible.
You’re familiar with ticketing systems, and are interested in learning new software, tools, and environments. You’re also highly organized, and an exceptional communicator. You know how to prioritize tasks for maximum efficiency, and you build trust easily with clients and coworkers alike.
You love to learn.
Why choose BSC Solutions Group?
We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. We take care of our people, and we can prove it. Here’s what you’ll get:
- Salary commensurate with experience.
- Generous benefits package.
- We have a hybrid work environment. Work at home / in the office / at the client premise.
- We supply training for Working at Heights / Lift truck operation.
- We supply the tools.
- You supply your own vehicle and are reimbursed for kms driven.
- Constantly explore cutting edge technology with a focus on infrastructure and cybersecurity.
- Fun and friendly team-oriented work culture.
What you’ll be doing
- Work with our ticketing system to ensure that every request is addressed as soon as possible.
- Answer incoming client calls, triage the issue, and resolve remotely.
- Create / administer Office 365 accounts, install and support popular applications, respond to infrastructure and cybersecurity alerts, troubleshoot general IT issues.
- Prepare new computers and other products for delivery to clients.
- Remote and on-site IT Support of business users
- Deliver and setup equipment such as laptops, desktops, WiFi Access Points, printers, etc..
- Pull Ethernet cable to termination points
- Terminate Ethernet cables
- Install cabinets and racks
Working with us
This is a full-time permanent position, working Monday to Friday, 8:00am to 5:00pm. Includes a generous benefits package.
This is a terrific opportunity for someone who is looking to work in a rich learning environment focused on Microsoft and cloud products, and build a meaningful career in a highly varied and interesting role.
Qualifications
- Experience working in an IT support or help desk role.
- Experience working in a customer facing role.
- Intermediate level skill with Office 365.
- Post-secondary degree or diploma in IT, networking or similar.
- Experience with end user IT support
- Ability to read colours
- Ability to work in a physically demanding atmosphere including, but is not limited to: carry, raise and climb a ladder, carry, lift and handle heavy equipment and/or tooling.
- Job planning and ability to read site drawings
How to Apply
We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.
Who are we?
We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service and knowledge.
We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for help with Ethernet cabling for computers, IP Phones and camera installations. If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.
Who are you?
You’re a service oriented, cabling / help desk specialist looking to grow your skills and experience with a company that values your contributions. You love helping clients succeed, and ensuring they always receive the best service possible.
You’re familiar with ticketing systems, and are interested in learning new software, tools, and environments. You’re also highly organized, and an exceptional communicator. You know how to prioritize tasks for maximum efficiency, and you build trust easily with clients and coworkers alike.
You love to learn.
You’re familiar with Ethernet cabling and Working at Heights.
Why choose BSC Solutions Group?
We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. We take care of our people, and we can prove it. Here’s what you’ll get:
- $50,000 to $65,000/year commensurate with experience.
- We supply training for Working at Heights / Lift truck operation
- We supply the tools
- Constantly explore cutting edge technology with a focus on infrastructure and cybersecurity.
- Fun and friendly team-oriented work culture.
What you’ll be doing
- Pull Ethernet cable to termination points
- Terminate Ethernet cable
- Test and label cables
- Operate scissor and bucket lift trucks
- Install cabinets and racks
- Work with our ticketing system to ensure that every request is addressed as soon as possible.
- Answer incoming client calls, triage the issue, and resolve remotely.
- Create / administer Office 365 accounts, install and support popular applications, respond to infrastructure and cybersecurity alerts, troubleshoot general IT issues.
- Prepare new computers and other products for delivery to clients.
- Deliver new computers to clients and configure on network
Working with us
This is a full-time permanent position, working Monday to Friday, 8:00am to 5:00pm.
This is a terrific opportunity for someone who is looking to work in a rich learning environment focused on Microsoft and cloud products, and build a meaningful career in a highly varied and interesting role.
There are opportunities to expand your duties beyond cabling within our IT team.
Qualifications
- Ability to read colours
- Ability to use a ladder in a safe manner
- Ability to work in a physically demanding atmosphere including, but is not limited to: carry, raise and climb a ladder, carry, lift and handle heavy equipment and/or tooling.
- Ability to test Ethernet cabling
- Job planning and ability to read site drawings
- Experience working in an IT support or help desk role.
- Experience working in a customer facing role.
- Experience working with ticketing software, i.e. Autotask.
- Intermediate level skill with Office 365.
- Post-secondary degree or diploma in IT, networking or similar.
How to Apply
We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.
Who are we? We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service and knowledge. We are a Microsoft partner providing solutions based on M365 and other cloud cybersecurity services. We continually research new products and services such as emerging AI services for our clients, including Microsoft Copilot.
We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for help with Account Management and Business Development.
You’ll work with our team to provide account management and sales ideas and then work together to execute them.
If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.
Who are you?
You’re a people-person with strong attention to detail and a curious mind. We need a motivated individual to help us continue with our growth. If you possess not only account management expertise but also an interest in computer technology, then we want to hear from you.
You are interested in learning new software, tools, and environments. You’re also highly organized, and an exceptional communicator. You know how to prioritize tasks for maximum efficiency, and you build trust easily with clients and coworkers alike.
You love to learn, we all do.
Why choose BSC Solutions Group?
We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. We take care of our people, and we can prove it.
Here’s what you’ll get:
- Salary range: $70,000-$90,000 + commission
- Generous benefits package
- Opportunity to work with a dynamic and growing team
- Professional development and training opportunities
What you’ll be doing
The role is split 70% Account Management and 30% Business Development.
- Client Account Management:
- Conduct account reviews with clients, presenting standardized reports and discussing new business opportunities.
- Ensure regular client touches to maintain strong relationships, working closely with the marketing team.
- Document client interactions and processes to ensure consistency and quality.
- Lead Generation:
- Execute focused direct mail campaigns and follow-up phone calls to qualify leads.
- Conduct new prospect meetings and sell IT assessments or audits to potential clients.
- Convert IT assessments into customers with a high success rate.
- Sales Department Organization:
- Help structure the sales department, defining client touch frequencies and ensuring regular interactions based on client value.
- Implement structured processes and documentation within the sales department.
- Client Touches and Relationship Building:
- Organize and define the frequency and type of client interactions, including emails, phone calls, video recordings, and in-person visits.
- Build strong relationships with clients, particularly higher-tier clients, through quarterly business reviews and appreciation visits.
- Transition Plan:
- Work alongside the current account manager to ensure a smooth transition and proper training.
- Maintain continuity in client account management during the transition period.
Working with us
This is a full-time, permanent position, with a flexible schedule, during our working hours, Monday to Friday, 8:00am to 5:00pm.
- Hybrid Work Environment
- Potential for some networking events outside of regular hours
- Generous benefits package
- Onsite parking
This is a terrific opportunity for someone who is looking to work in a rich learning environment focused on Microsoft and cloud products such as Copilot. Build a meaningful career in a highly varied and interesting role.
We strive to build diverse teams that reflect the community, and encourage applications from underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.