905-458-9333 or 1-(800)-958-2341

Angel Core Clients

Manufacturers

As a manufacturer, we understand your need to keep systems running non-stop since any disruptions to your business can mean lost revenues. You also need an IT partner who will keep you abreast of new technology you could benefit from, in order to keep your organization as competitive as possible.

Learn How

Charities & Non
Profit Organizations

BSC Solutions Group has specialized in providing Managed IT Support services to Charities and Non-profits for over 20 years. We understand their unique needs and challenges from the perspective of IT support, cost control and satisfying a board of directors.

Learn How

Small & Medium
Business

Small and medium businesses need solid IT systems just like larger firms. We specialize in customizing solutions relative to our clients’ size and needs, providing Managed IT services at a predictable, fair cost with demonstrated value.

Learn How


READ OUR CASE STUDY

Automotive Dealers


When experience in any field is measured in decades, you know you’re dealing with experts. BSC Solutions Group has been providing corporate computer services to clients in the Greater Toronto area for over 25 years. In 2004, we began providing services to our first Auto Dealer client and have since expanded to many more.

Benefits we deliver and we know matter to our Auto Dealer customers are:

1. FAST RESPONSE

Our clients compliment us most on our fast response and resolution to service requests. With our sophisticated Network Monitoring and Management software, many issues are resolved before they affect our Client’s network, and if we need to perform service, most problems can be resolved via remote connection over the Internet. Our statistics show that 95% of the time our clients reach a LIVE Network Support Specialist when calling our Helpdesk. If waiting in our Support Queue, the average wait time is only 31 seconds.


2. ACCOUNTABILITY

There’s nothing more frustrating when dealing with IT issues as when problems or questions are left to “linger”; either partially resolved or not at all. At BSC, our mission is to deal with issues and questions head on until they are resolved or answered, and in a timely fashion. If we don’t have an immediate resolution or answer, we’ll do the research required to get you one; no nonsense, no avoidance.


3. KNOWLEDGE OF AUTO DEALER INDUSTRY SOFTWARE

Over the years, BSC has worked successfully with many of the typical software and vendors found in auto dealerships. These include Reynolds & Reynolds, ADP etc.


4. ADVICE

The world of IT is a mysterious and intimidating one for the majority of people, as is anything one has little understanding of. At BSC Solutions Group, we work to de-mystify that world by educating our clients and prospects about new technologies and options so they can make informed decisions about their IT investments. That education is provided through in-person meetings, training sessions, blogs, newsletters, white papers and case studies. We also help with equipment replacement planning for budgeting purposes, advise on IT best practices and conduct regular IT Review Meetings.

An informed client is our best client.


5. TRUST

When considering an outsourced IT support company, you will likely be asking yourself: Can I trust them? Are they going to sell me something I don’t need? Will there be unexpected fees? Will they complete work in a timely fashion? Will they have my best interests at heart? Will they deliver on their promises?

These are indeed questions you should be considering before hiring outsourced IT support. After all, you will be putting the management and safeguarding of your most critical and confidential data in their hands.

How does BSC Solutions Group develop trust with our clients?

  • We provide very clear written details about what is and isn’t included in our services so surprises are eliminated.
  • We recommend solutions that are in our clients’ best interest; not based on our own agenda.
  • We provide detailed reports allowing our clients to see the full value they are receiving.
  • We consistently follow through with what we say we’re going to do.
  • We are always easy to contact.
  • We enter every business relationship with a long term partnership in mind.
Don’t just take our word for it. Read our Client Case Studies above and talk to our Clients.


6. SINGLE SOURCE

One of the key benefits of working with a team of IT professionals like BSC Solutions Group is that we offer such a wide range of products and services from a single source. Anything that eliminates complexity when it comes to all things IT, is always a good move. One number to call, one vendor to deal with it all, one vendor to pay, and no “finger pointing” is a recipe for pain free IT services.





KEY SOLUTIONS

Some of the key solutions we have implemented for our Auto Dealer customers are:

  • Migration to Microsoft Office 365 cloud services; particularly hosted Exchange and SharePoint,
  • A fully automated Data Backup and Business Continuity Solution,
  • Supply and installation of rock solid, centrally managed Wifi systems, indoor and outdoor,
  • Supply of upgraded or backup Internet access services, and
  • Installation of a web content filtering solution to prevent malware and control sites visited.







READ OUR CASE STUDY

Charities / Non-Profits

When experience in any field is measured in decades, you know you’re dealing with experts. BSC Solutions Group has been providing corporate computer services to clients in the Greater Toronto area for over 25 years. For over 20 of those years, BSC has been servicing Charity and Non-profit Clients. As such, we understand the unique needs and challenges of these organizations from the perspective of IT support, cost control and satisfying a board of directors.

Benefits we deliver and we know matter to our Charity and Non Profit customers are:

1. TRUST

Do you think of IT support companies like auto repair shops? Can I trust them? Are they going to sell me something I don’t need? Is the final cost going to be a lot higher than the estimate? Are they going to have the work completed when they say they will?

These are indeed questions you should be considering before hiring outsourced IT support. After all, you will be putting the management and safeguarding of your most critical and confidential data in their hands.

How does BSC Solutions Group develop trust with our clients?

  • We provide very clear written details about what is and isn’t included in our services so surprises are eliminated.
  • We recommend solutions that are in our clients’ best interest; not based on our own agenda.
  • We provide detailed reports allowing our clients to see the full value they are receiving.
  • We consistently follow through with what we say we’re going to do.
  • We are always easy to contact.

Don’t just take our word for it. Read our Client Case Studies above and talk to our clients.


2. ADVICE

The world of IT is a mysterious and intimidating one for the majority of people, as is anything one has little understanding of. At BSC Solutions Group, we work to de-mystify that world by educating our clients and prospects about new technologies and options so they can make informed decisions about their IT investments. That education is provided through in-person meetings, training sessions, blogs, newsletters, white papers and case studies. We also help with equipment replacement planning for budgeting purposes, advise on IT best practices and conduct regular IT Review Meetings.
An informed client is our best client.


3. COST CONTROL

When it comes to making the most of your IT budget, we regularly:

  • Direct clients to low cost software licensing sources including Microsoft Charity Licensing. BSC is one of a limited number of Microsoft Authorized Charity Resellers (ACR).
  • Obtain charitable discounts on hardware wherever possible.
  • Implement FREE (or low cost) for Non-profits, Microsoft Office 365 cloud services plans.
  • Eliminate on premises Servers by moving them to our hosted “Cloud”.
  • Provide reduced Professional Services rates.

BSC Solutions Group happily supports the many good works charitable organizations perform by doing our best to make their dollars stretch, while still keeping in mind best practices for security, reliability and efficiency.

4. FAST RESPONSE

Our clients compliment us most on our fast response and resolution to service requests. With our sophisticated Network Monitoring and Management software, many issues are resolved before they affect our Client’s network, and if we need to perform service, most problems can be resolved via remote connection over the Internet. Our statistics show that 95% of the time our clients reach a LIVE Network Support Specialist when calling our Helpdesk. If waiting in our Support Queue, the average wait time is only 31 seconds.

5. SINGLE SOURCE

One of the key benefits of working with a team of IT professionals like BSC Solutions Group is that we offer such a wide range of products and services from a single source. Anything that eliminates complexity when it comes to all things IT, is always a good move. One number to call, one vendor to deal with it all, one vendor to pay, and no “finger pointing” is a recipe for pain free IT services.


6. A TEAM OF PROFESSIONALS

Do you have back-up for your IT services? What if there’s an emergency and no one to help who knows your network?

Working with a team of IT Support Specialists like BSC Solutions Group means there are no gaps in your services even when someone is on holiday, off sick or leaves our employ. A member of our technical team is always ready to step in. The detailed records we keep of your network equipment and setup help make this seamless.


7. YOUR IT GUARDIAN ANGELS

Let our professional, experienced “IT Guardian Angel” team work with you to lighten the burden of managing your IT resources.





READ OUR CASE STUDY

Manufacturers

When experience in any field is measured in decades, you know you’re dealing with experts. BSC Solutions Group has been providing corporate computer services to clients in the Greater Toronto area for over 25 years.

As a manufacturer, we understand your need to keep systems running non-stop since any disruptions to your business can mean lost revenues, and unhappy customers. You also need an IT partner who will keep you abreast of new technology you could benefit from, in order to keep your organization as competitive as possible.

Benefits we deliver and that we know matter to our Manufacturing customers are:

1. FAST RESPONSE

Our clients compliment us most on our fast response and resolution to service requests. With our sophisticated Network Monitoring and Management software, many issues are resolved before they affect our Client’s network, and if we need to perform service, most problems can be resolved via remote connection over the Internet. Our statistics show that 95% of the time our clients reach a LIVE Network Support Specialist when calling our Helpdesk. If waiting in our Support Queue, the average wait time is only 31 seconds.


2. ACCOUNTABILITY

There’s nothing more frustrating when dealing with IT issues as when problems or questions are left to “linger”; either partially resolved or not at all. At BSC, our mission is to deal with issues and questions head on until they are resolved or answered, and in a timely fashion. If we don’t have an immediate resolution or answer, we’ll do the research required to get you one; no nonsense, no avoidance.


3. ADVICE

The world of IT is a mysterious and intimidating one for the majority of people, as is anything one has little understanding of. At BSC Solutions Group, we work to de-mystify that world by educating our clients and prospects about new technologies and options so they can make informed decisions about their IT investments. That education is provided through in-person meetings, training sessions, blogs, newsletters, white papers and case studies. We also help with equipment replacement planning for budgeting purposes, advise on IT best practices and conduct regular IT Review Meetings.

An informed client is our best client.


4. TRUST

When considering an outsourced IT support company, you will likely be asking yourself: Can I trust them? Are they going to sell me something I don’t need? Will there be unexpected fees? Will they complete work in a timely fashion? Will they have my best interests at heart? Will they deliver on their promises?

These are indeed questions you should be considering before hiring outsourced IT support. After all, you will be putting the management and safeguarding of your most critical and confidential data in their hands.

How does BSC Solutions Group develop trust with our clients?

  • We provide very clear written details about what is and isn’t included in our services so surprises are eliminated.
  • We recommend solutions that are in our clients’ best interest; not based on our own agenda.
  • We provide detailed reports allowing our clients to see the full value they are receiving.
  • We consistently follow through with what we say we’re going to do.
  • We are always easy to contact.
  • We enter every business relationship with a long term partnership in mind.

Don’t just take our word for it. Read our Client Case Studies above and talk to our Clients.


5. SINGLE SOURCE

One of the key benefits of working with a team of IT professionals like BSC Solutions Group is that we offer such a wide range of products and services from a single source. Anything that eliminates complexity when it comes to all things IT, is always a good move. One number to call, one vendor to deal with it all, one vendor to pay, and no “finger pointing” is a recipe for pain free IT services.


6. A TEAM OF PROFESSIONALS

Do you have back-up for your IT services? What if there’s an emergency and no one to help who knows your network?

Working with a team of IT Support Specialists like BSC Solutions Group means there are no gaps in your services even when someone is on holiday, off sick or leaves our employ. A member of our technical team is always ready to step in. The detailed records we keep of your network equipment and setup help make this seamless.



7. MAXIMIZING ON YOUR IT INVESTMENTS

BSC helps our clients make the most of their IT investments by:

  • Ensuring their computer network is designed, monitored and maintained according to industry best practices, thereby minimizing network disruptions.
  • Identifying and replacing aging equipment and software before it reaches end of life, avoiding emergency situations from equipment failure. Scheduled equipment replacement is also easier on the budget.
  • Taking advantage of new technology, most recently in the field of hosted services for example, can save on cost and maintain or even improve your competitive position.
  • Providing fully managed IT services at a predictable, fair cost with demonstrated value.





KEY SOLUTIONS

Some of the key solutions we have implemented for our manufacturing clients are:

  • Migration to Microsoft Office 365 cloud services; particularly hosted Exchange and SharePoint,
  • A fully automated Data Backup and Business Continuity Solution,
  • Supply and installation of rock solid, centrally managed Wifi systems, indoor and outdoor,
  • PCI Compliance Testing; for security in processing, storing or transmitting credit card information, and
  • Supply, installation and support of Phone Systems.





READ OUR CASE STUDY

Small & Medium Business

When experience in any field is measured in decades, you know you’re dealing with experts. BSC Solutions Group has been providing corporate computer services to small and medium sized clients in the Greater Toronto area for over 25 years.

We understand your need to keep systems running smoothly since any disruptions to your business can mean lost revenues, and unhappy customers. You also need to make your IT budget stretch with realistic solutions designed for businesses your size.

Benefits we deliver and that we know matter to our small and medium sized customers are:

1. FAST RESPONSE

Our clients compliment us most on our fast response and resolution to service requests. With our sophisticated Network Monitoring and Management software, many issues are resolved before they affect our Client’s network, and if we need to perform service, most problems can be resolved via remote connection over the Internet. Our statistics show that 95% of the time our clients reach a LIVE Network Support Specialist when calling our Helpdesk. If waiting in our Support Queue, the average wait time is only 31 seconds.


2. MAKING THE MOST OF YOUR IT INVESTMENTS

BSC helps our clients make the most of their IT investments by:

  • Ensuring their computer network is designed, monitored and maintained according to industry best practices, thereby minimizing network disruptions.
  • Identifying and replacing aging equipment and software before it reaches end of life, avoiding emergency situations from equipment failure. Scheduled equipment replacement is also easier on the budget.
  • Taking advantage of new technology, most recently in the field of hosted services for example, can save on cost and maintain or even improve your competitive position.
  • Providing fully managed IT services at a predictable, fair cost with demonstrated value.

3. TRUST

When considering an outsourced IT support company, you will likely be asking yourself: Can I trust them? Are they going to sell me something I don’t need? Will there be unexpected fees? Will they complete work in a timely fashion? Will they have my best interests at heart? Will they deliver on their promises?

These are indeed questions you should be considering before hiring outsourced IT support. After all, you will be putting the management and safeguarding of your most critical and confidential data in their hands

. How does BSC Solutions Group develop trust with our clients?

  • We provide very clear written details about what is and isn’t included in our services so surprises are eliminated.
  • We recommend solutions that are in our clients’ best interest; not based on our own agenda.
  • We provide detailed reports allowing our clients to see the full value they are receiving.
  • We consistently follow through with what we say we’re going to do.
  • We are always easy to contact.
  • We enter every business relationship with a long term partnership in mind.

Don’t just take our word for it. Read our Client Case Studies above and talk to our Clients.

4. ACCOUNTABILITY

There’s nothing more frustrating when dealing with IT issues as when problems or questions are left to “linger”; either partially resolved or not at all. At BSC, our mission is to deal with issues and questions head on until they are resolved or answered, and in a timely fashion. If we don’t have an immediate resolution or answer, we’ll do the research required to get you one; no nonsense, no avoidance.



5. ADVICE

The world of IT is a mysterious and intimidating one for the majority of people, as is anything one has little understanding of. At BSC Solutions Group, we work to de-mystify that world by educating our clients and prospects about new technologies and options so they can make informed decisions about their IT investments. That education is provided through in-person meetings, training sessions, blogs, newsletters, white papers and case studies. We also help with equipment replacement planning for budgeting purposes, advise on IT best practices and conduct regular IT Review Meetings.

An informed client is our best client.


6. SINGLE SOURCE

One of the key benefits of working with a team of IT professionals like BSC Solutions Group is that we offer such a wide range of products and services from a single source. Anything that eliminates complexity when it comes to all things IT, is always a good move. One number to call, one vendor to deal with it all, one vendor to pay, and no “finger pointing” is a recipe for pain free IT services.

7. A TEAM OF PROFESSIONALS

Do you have back-up for your IT services? What if there’s an emergency and no one to help who knows your network?

Working with a team of IT Support Specialists like BSC Solutions Group means there are no gaps in your services even when someone is on holiday, off sick or leaves our employ. A member of our technical team is always ready to step in. The detailed records we keep of your network equipment and setup help make this seamless.



KEY SOLUTIONS

Some of the key solutions we have implemented for our Small and Medium Business clients are:

  • Migration to Microsoft Office 365 cloud services; particularly hosted Exchange and SharePoint,
  • A fully automated Data Backup and Business Continuity Solution,
  • Supply and installation of rock solid, centrally managed Wifi systems, indoor and outdoor,
  • PCI Compliance Testing; for security in processing, storing or transmitting credit card information, and
  • Supply, installation and support of Phone Systems.





BOOK A FREE SERVICE TICKET


Getting your computer network, phones and software applications to work shouldn’t be a monumental project;
yet we constantly hear from frustrated organizations like yours who call us when they’ve finally
had enough of the poor services and excuses from their current IT support firm.

Our offer of a FREE Service ticket is a no-risk way of introducing our services.
Let us diagnose and work on the computer problem of your choice and
find out what over 25 years of service excellence feels like.

Accepting this free offer in no way obligates you to do any further business with us but of course we hope you will!

Conditions:
1. Because our resources are not unlimited, the free service ticket will cover a maximum of 2 hours of remote support for 1 service issue.
2. Since customers who are the best fit for our services have a minimum of 10 computers, this free offer only applies to organizations of this size.
3. This offer applies only to organizations who are not already a customer of BSC Solutions Group.

Please fill out this form and a BSC Solutions Group “IT Guardian Angel”
will contact you within 24 hours.









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